Getting Started
- Authenticating & Automating Your Promoboxx Account
- What is Promoboxx?
- How to Request Access to Promoboxx
- Promoboxx Retailer Enrollment Process
- Video: Enrolling into Promoboxx
- Welcome To Promoboxx
Your Promoboxx Account
- Authenticating & Automating Your Promoboxx Account
- Co-Branded Social Posts with Your Own Logo
- Design & Filtering Changes - August '23
- "Submit an Idea" feature
- NEW Campaign Badges
- Where will my information be displayed?
How to Share
- Smart Image Search
- What is an organic campaign?
- Sharing Content on Promoboxx
- Downloadable Content
- Sharing on X
- Filtering Brand Campaigns on Promoboxx
Connecting Social Accounts
- What is Facebook Login for Business?
- VIDEO: Connecting Social Accounts to Promoboxx
- Connecting your Facebook Page and Instagram to Promoboxx
- Connecting your Instagram Page to your Meta Business Portfolio
- How to Disconnect Your Facebook Page/Account so you can Reconnect (Use for Failed Shares/Connection Errors)
- Connecting your X Account to Promoboxx
Social Account FAQs
- How to invite a new user to your Meta Business Portfolio
- About Facebook/Meta Permissions
- VIDEO: What permissions do I currently have on my Meta Business Portfolio?
- VIDEO: Which Meta Business Portfolio is my Facebook Page connected to?
- VIDEO: Which Instagram page is connected to my Facebook page?
- How can I gain access to the correct Meta Business Portfolio? (Admin Dispute)
General FAQs
- How Can I Filter Between Brands?
- How do I cancel my Promoboxx account?
- How can I request additional brands?
- Do I need separate accounts for each of my business' locations?
- How can I add additional businesses to my account?
- How do I add/remove account users on my Promoboxx account?
Paid Ads
- VIDEO: Claiming a Paid Ad
- Brand-Funded Paid Ads
- Brand-Funded Paid Ads (with Campaign-Specific Brand Funds)
- Adding Funds to Your Retailer Wallet
- How do Paid Ads Work?
- Paid Ad Automation
Automation & Scheduling
- *NEW* In-App Share Recommendations
- Your Promoboxx Content Schedule
- How do I turn Automation on/off?
- Scheduling Content on Promoboxx
- What is Automation?
- Editing/Deleting a Scheduled Post