Connecting your Facebook Page and Instagram to Promoboxx

Promoboxx makes managing your social channels easy. To use Promoboxx to its full capacity, we suggest connecting your business' Facebook and Instagram.

Watch our video tutorial at the bottom of the page or review our written instructions below!

(NOTE: Your Facebook user must be an admin of your Facebook page prior to following this guide. To learn how to make yourself an admin, or check your admin status, Click Here)

If your Facebook page is already connected but your shares are failing, or you are seeing error messages regarding the connection, click HERE!

1. To connect your Facebook page to Promoboxx, log in to your Promoboxx Dashboard and select the Social Accounts tab on the left-hand side. Then click the "+Add Facebook/Instagram Pages" button on the right.

2. Connect your Facebook Account. If you're curious about the permissions you are providing to Promoboxx, select the learn more button on the bottom left.  

3. Log in to your personal Facebook Account (you need to be an admin on your business page!). If you are logged in via a separate window, we will automatically pull in your login credentials.

3a. If this is the first time you are connecting your page to Promoboxx, you will review the permissions you are granting. You can edit these permissions by selecting "choose what you allow". WE STRONGLY RECOMMEND YOU GRANT PROMOBOXX ACCESS TO ALL PERMISSIONS TO PREVENT FUTURE CONNECTION ISSUES. All permissions are enabled by default.

4. Now, select the Facebook page you would like to connect to Promoboxx and click "add this page".

(NOTE: If you know you are an admin, but you don't see your Facebook page listed, Click Here)

5. Once connected, you will see the permissions you've allowed to Promoboxx. If you are missing permissions, they will be highlighted with a red "X". If you need to connect your Instagram account to your Facebook page, check out our tutorial here. 

6. If you want to add another page to Promoboxx, you can click the green + button next to "Pages". If the connected Facebook user is not an admin on this other page, you can also add another Facebook admin user accounts by clicking the green + next to "Profiles".

Still need support? Reach out to support@promoboxx.com.