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  1. Retailer Academy
  2. FAQs

FAQs

  • How Can I Filter Between Brands?
  • How do I cancel my Promoboxx account?
  • How can I request additional brands?
  • Do I need separate accounts for each of my business' locations?
  • How can I add additional businesses to my account?
  • How do I add/remove account users on my Promoboxx account?
  • How do I edit my business information?
  • How can I edit my Promoboxx login information?
  • VIDEO: How do I enable Facebook permissions if my page is already connected?
  • VIDEO: I want to add a new brand to my existing Promoboxx account
  • VIDEO: I want to add a new brand on a separate Promoboxx account, not my existing one
  • Why can't I connect the right Facebook page?
  • Why is Promoboxx asking me to connect my personal Facebook profile?
  • How do I publish my Facebook page?
  • How can I fix an X share fail?
  • How can I fix a Facebook share fail?
  • About Facebook/Meta Permissions
  • Will Promoboxx ever post to my personal Facebook account?
  • Why is my Facebook page "unsupported"?
  • Why can’t I share on Facebook / connect my Facebook?
  • Do all account users have the same permissions?
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