How do you make the most of big local shopping moments?
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What's the best "shop local" idea you've borrowed from another business?
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What's your approach to clienteling and staying top of mind between purchases?
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How are you reaching younger shoppers without losing your core clientele?
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What makes customers choose you for their regular food and supply purchases?
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How do you help pet owners work through nutrition questions without overwhelming them?
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How do you share your staff's expertise with customers who shop online first?
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Which community events or group activities have paid off for your store?
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What's your best tip for turning a first-time buyer into a lifelong customer?
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How are you keeping your service department busy in the off-season?
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How do you handle the "I found it cheaper online" conversation?
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What's actually getting shoppers off the couch and into your showroom?
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How do I get around the community?
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