Annie Fitzgerald

Follow the steps below to edit your Automation preferences for Facebook, Instagram, and Paid Ads: 1. Login to Promoboxx 2. Navigate to the Automations tab on the left-hand side of your Dashboard 3....

Not sure why or how you would want to use consumer lists? Find out here! How do I edit my list to optimize my consumer data? Need to delete or add a few dealers on an already uploaded list? Forgot ...

Interested in sending emails via Promoboxx?  Log into Promoboxx Click on the Customers tab   There are two ways to upload a list: Enter email addresses manually Upload a CSV file from Excel. Mak...

Your uploaded lists... Only you and other authorized admins on your account have access to your consumer lists.Lists from brand campaigns… Authorized admins on your account and brand contacts hav...

An email list will not upload properly if… You have not saved it in .csv format (Comma Separated Values file). This is an option to choose from when you click “Save As” for a spreadsheet. Make sur...

You must have a Facebook account and a personal profile set up in order to create a Facebook Page, as every Page needs to have an admin in order to log in and manage the Page, or have a role on t...

Your X post may have failed if there is an issue with your X account or if there was an issue with the content of the post.  To fix, please follow the directions below: Login to Promoboxx Find the...

Your post may have failed if your account is unauthenticated, most commonly due to a change in your Facebook password or a Meta policy update. To fix your connection, the best step to take is to d...

In order to post brand content to your business’ social pages using Promoboxx, you must enable a set of Meta permissions. Promoboxx WILL NOT:Post for anyone who is not listed as the “admin” of a bu...

This is a common concern, but not to worry! Promoboxx will never post any content to a user's personal Facebook profile. When setting up an account, Promoboxx requires users to connect using a pe...