Connecting your Instagram Page to your Facebook Page – Retailer Academy

Connecting your Instagram to your Facebook for Direct Posting is all done through Facebook, not on Promoboxx.

Please note that you can only connect a Business Instagram account to your business Facebook account. For more information on how to convert a Personal Instagram account to a Business account, check out our article.

Here is a video showing you how to connect your Instagram business page to your Facebook business page:

Here is a broken-down walkthrough:

1. Open your business’s Facebook page and go to Settings on the left side menu.

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2. Scroll down to Linked Accounts.

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3. If you Instagram account is connected, it will show here:

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If not, you will have the option to connect an account:

Follow the Instagram prompts to log into your Instagram business page and connect it to your Facebook business page.

Once your Facebook and Instagram pages have been connected, you should be able to refresh your Promoboxx dashboard and be enabled for Instagram sharing. It is possible the connection could take a few hours to sync depending on how quickly or slowly Meta and Promoboxx can communicate at the time.

1. Return to the Promoboxx app and go to the "Business Info" tab in your left-hand menu.

2. Go to Social Accounts Tab and click on "Open Permissions Manager

3. It may still alert you to missing permissions for Instagram posting. Click the button labeled “Refresh” to refresh the page until all your permissions have a green check mark next to them, as shown below.

4. Start sharing directly to Instagram! Check out our tutorial on how to share here.

Still need support? Check out our video below or reach out to support@promoboxx.com.

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