In order to post content to your business’ Facebook page using Promoboxx, you must be authenticated with Facebook.
Your Facebook connection may become unauthenticated, most likely due to a recent change to your Facebook password. To fix follow the directions below:
How to fix your Facebook Authentication:
- Login to your Promoboxx account here: Login
- Click on the person icon in the top right-hand corner of the main dashboard and go to User Profile (It's the icon on the right of the bell icon)
- Click on the Facebook Settings tab then Manage Facebook Connection
- Press "authorize Facebook" or if a profile is already there "authorize a different Facebook profile" to authorize your admin access and enable all permissions to ensure that posts and ads run successfully
- If your Facebook page is not connected already, please connect it under "Add a business page"
- Press close in the permissions pop-up window and refresh your webpage