How can I fix a Facebook share fail?

Your post may have failed if your account is unauthenticated, most commonly due to a change in Facebook password. To fix, please follow the directions below:

  1. Login to Promoboxx
  2. Click the person icon at the top right of the page select 'User Profile'
  3. Click on 'Facebook Settings
  4. Click on 'Manage Facebook Connection'
  5. Follow the instructions for fixing your Facebook connection with Promoboxx 
    (Refresh Authorization OR Disconnect then click Authorize) 

Your connection should now be fixed. Test your connection by going to the Content section and sharing a piece of content to your Facebook page. If you see an error message or have any other trouble please reach out to us by clicking the ? at the top right of the page.

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