How can I fix a Facebook share fail?

Your post may have failed if your account is unauthenticated, most commonly due to a change in your Facebook password. To fix, please follow the directions below:

  1. Login to Promoboxx
  2. Click Business Info on the left-hand menu

  3. Click Social Accounts and click Remove Page on the page that you would like to post to.

  4. Click Add a new page and authorize a new Facebook profile to refresh your Facebook page Admin authorization.

  5. Once you have reauthorized your profile, add your business page back under  ADD BUSINESS PAGE.

Your connection should now be fixed. Test your connection by going to the Content section and sharing a piece of content to your Facebook page. If you see an error message or have any other trouble please reach out to us by clicking the ? at the top or bottom right of the page.

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