How do I add/remove account users on my Promoboxx account?

To add a new user or remove an existing user on your Promoboxx account…

  1. Login to Promoboxx
  2. Navigate to the Business Info tab on the left-hand side of your Promoboxx Dashboard
  3. Click on the Account Users tab
  4. To add a new user: Click Invite New User to enter the email address of the person you would like to add to the account. An email will be sent to the contact to either create a Promoboxx login (if they don't have one) and/or accept the invitation (if they do have a login). 
  5. To remove a user: Click on the three dots to the right of their email and click Delete. Promoboxx will prompt you to select a reason about why this user is being removed from your account. After you have done this, your request will be sent to the Promoboxx Support Team. The Support team will then remove the user and follow-up with you by email if necessary.
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