How do I enable Facebook permissions?

In order to post brand content to your business’ Facebook page using Promoboxx, you must enable a set of Facebook “permissions”. 

Facebook page already connected to Promoboxx? Watch this video on how to change your Permissions.

How to enable your Facebook Permissions:

1. Click Business Info from the left-hand menu
2. Select the Social Accounts tab
3. Click Open Permissions Manager

1. If you haven't connected the admin account yet please do so here by clicking Connect Facebook Account. The user you connect to Promoboxx must be an admin of your business' Facebook page in order to properly integrate with Promoboxx.
2. Continue as your user:

Make sure you enable all permissions in "Choose what you allow" before clicking Continue. These will all be on by default, but making sure every toggle is on and every box checked is the first thing Promoboxx Support does when troubleshooting Facebook issues:

Once permissions are enabled, green check marks will appear:

Click Done to finish connecting.

Click Here if you have a red x next to "Can run Premium Ads on Facebook and Instagram"

Click Here if you have a red x next to "Can POST directly to Instagram via desktop or mobile web"

Promoboxx WILL NOT:

• Post for anyone who is not listed as the “admin” of a business page on Facebook
• Post to your personal Facebook page
• Automatically post brand content to your pages (unless you manually enable our automation settings)
• Comment or reply to comments or reviews 

What Permissions We Request: