How to fix your Facebook authentication

In order to post content to your business’ Facebook page using Promoboxx, you must be authenticated with Facebook.

Your Facebook connection may become unauthenticated, most likely due to a recent change to your Facebook password.  To fix follow the directions below:

How to fix your Facebook Authentication:

  1. Login to your Promoboxx account here: Login
  2. On your Promoboxx dashboard, click on the user icon in the right-hand corner
  3. From the drop down menu, go to your User Profile
  4. Click on the Facebook Settings tab then Manage Facebook Connection
  5. Follow the directions in the first column (refresh authorization or authorize profile)
  6. Enable the required permissions in step 2

Still need help? Contact Us Contact Us